Reshaping
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Opera Cloud PMS
Elevate Your Hospitality Business with Opera
Cloud PMS: A Complete Solution
Key Features of Opera Cloud PMS
Key Features of Opera Cloud PMS
1. Reservations with Advanced Payments
With Oracle Payment Interface (OPI), Opera Cloud PMS allows hotels to receive room rate payments in advance. This reduces the need for physical contact at the front desk, minimizing the risk of chargebacks. Customizable rules and deposit schedules can be created to suit specific needs
2. Contact Reduction with OPERA Cloud
In an era where contactless solutions are crucial, Opera Cloud PMS offers various options to minimize physical contact. Key Packets enable virtual creation of room keys for cards, bracelets, and mobile apps. Guest IDs can be scanned using smartphones to meet local regulations, while check-out can be performed via kiosks, smartphones, or in-room devices, enhancing both trust and the guest experience.
3.State-of-the-Art Communication with API
Opera Cloud PMS provides a wide array of communication options, including SMS and email. Moreover, it offers API integration, allowing hotels to include external services such as AI-powered chatbots. Guests can communicate directly with staff via these chatbots, enabling orders and inquiries to be addressed promptly.
4. Pre-stay and Post-stay Awareness
The Reservation Workspace in Opera Cloud PMS goes beyond a simple confirmation email. It empowers hotels to enhance guest awareness regarding procedures and local regulations before check-in. Additionally, hotels can improve the overall guest experience by sending thank-you notes and surveys after the stay
5. Dining and Room Self Service
Opera Cloud PMS integrates seamlessly with Simphony, providing a comprehensive POS (Point of Sale) solution for food and beverage operations. Whether it's a restaurant service or in-room dining, Opera Cloud supports various options to cater to guests' dining preferences.
6. Additional Licenses and Modules
Opera Cloud PMS offers an extensive range of modules and modifications, setting it apart from other PMS solutions. It seamlessly integrates with many first and third-party services, allowing for tailored solutions. For instance, if your property specializes in events and conferencing, Opera Cloud Sales and Event Management by Oracle is the ideal choice.
Benefits of Opera Cloud PMS for the Hospitality Industry
- Improved Guest Experiences
- Maximized Revenues with Rates & Reservations
- Increased Margins with Channel Management
- Fully Extendable and Customizable
- Streamlined Daily Processes
- User-Friendly Interface and Enhanced Mobile Features
Security & Safety with Opera Cloud
In today’s digital age, safeguarding sensitive customer data is paramount. Opera Cloud, a robust product by Oracle, takes data security and guest privacy very seriously. Let’s delve into the measures taken by both Opera Cloud and the hospitality sector to ensure the safety and security
of your valuable information.
- Data Encryption
- Secure Payment Methods
- Pre-authorizations
- Automated Deposit Rules
- Advanced Deposit Rules
- Industry Standards
- Regular Audits
In summary, Opera Cloud and the hospitality sector go to great lengths to prioritize security and safety when it comes to customer data. With robust encryption, secure payment methods, and stringent industry standards, you can have peace of mind knowing that your information is in
good hands. So, the next time you stay at a hotel or resort using Opera Cloud, rest assured that
your data’s security is a top priority.
